Practice management (PMS)
- Reads
- Patients, schedules, providers, operatories
- Writes
- Appointments, patient updates, call notes
Every call answered,
Every appointment booked.
Veda is the AI voice front desk for dental practices. It answers every call 24/7, books and reschedules appointments, and writes straight into your practice management system.
- HIPAA · BAA
- GDPR
- DPDP (India)
- PIPEDA (Canada)
Your front desk can't answer 168 hours a day
Dental practices lose real revenue to unanswered phones, and the cost compounds every month. Here's what the gaps look like.
38%
of after-hours calls
end up at voicemail before a patient can leave a message
$52k
a front-desk hire, fully loaded
covers 40 of the 168 hours patients actually call
$4,200
average new-patient value
in first-year production from a single booking
21 min
average hold at peak hours
during lunch and the 3-5 PM rush, when calls spike
Illustrative industry figures. We'll model your real numbers on a demo call.
One AI voice. The full front office, covered.
Veda doesn't replace your front desk; it covers the hours and overflow they can't, and keeps your systems in sync while it does.
Answers 24/7
Late nights, weekends, lunch rushes: every call is answered in seconds, in the caller's language.
Books, reschedules & cancels
Real-time scheduling against your live calendar, with your rules for providers, durations, and buffers.
Cuts missed calls
Overflow and after-hours calls get answered, not lost to voicemail. No more black holes.
Routes urgent calls
Toothache, swelling, trauma: Veda triages with your script and alerts the on-call team immediately.
Writes back to your systems
Every booking, change, and note lands in your PMS (practice management system), EHR (electronic health record), or CRM, with a complete audit trail.
See the full product tour
Features, call flows, and integrations in detail.
From ring to written-back appointment
Follow a typical call, second by second. Press play to listen in. Every step is logged and reversible, so you always know exactly what Veda did and why.
Inbound call · new appointment
Sorrelby Dental
Step 01 of 06
Answered on the first ring
7s00:00 → 00:07
Any hour, any number. No hold music, no voicemail, no phone tree.
On the call
Caller
Hello.
In your systems
- call.inbound new_patient=true(pending)
- call.answered ring=1 in 0.8s(pending)
Works with the systems you already run
Veda plugs into your practice management system, EHR, calendar, messaging, phones, and payments. It reads what it needs and writes every change back in real time. No rip-and-replace.
Veda
two-way, real-time
EHR
- Reads
- Demographics for identity checks
- Writes
- Call summaries on the patient chart
Calendars
- Reads
- Provider and room availability
- Writes
- Holds, bookings, cancellations
SMS & email
- Reads
- Patient replies and confirmations
- Writes
- Confirmations, reminders, intake forms
Phone system
- Reads
- Inbound calls, caller ID, routing rules
- Writes
- Warm transfers and on-call alerts
Payments
- Reads
- Payment status
- Writes
- Secure pay-by-text links
Running a specific PMS or EHR?
Tell us what you use and we'll confirm how Veda connects before your demo. Access is scoped to least privilege, and every write is logged and reversible.
Security and compliance, handled
HIPAA-ready with a signed BAA, encryption in transit and at rest, role-based least-privilege access, and a complete audit log of every action Veda takes. Patient data is never used to train models.
- HIPAA · BAA
- GDPR
- DPDP (India)
- PIPEDA (Canada)
- SOC 2 (in progress)
Encrypted everywhere
TLS 1.3 in transit, AES-256 at rest, keys you can manage.
Full audit trail
Every call, decision, and system write, searchable and exportable.
Your data, your region
Choose US, EU, or India data residency per location.
See what Veda returns in month one
No spreadsheet, no sales call required. Slide the inputs to match your practice and watch the numbers move.
Simple plans, transparent ROI
Every plan includes 24/7 answering, urgent routing, English and Spanish, and SMS confirmations, with no setup fee. Plans differ by locations and minutes.
Starter
$149per month
- 1 location
- 1,500 call minutes / month
- 1 PMS integration
- Core analytics dashboard
- Email support, business hours
Most popular
Growth
$349per month
- Up to 3 locations
- 6,000 call minutes / month
- 3 PMS integrations
- Full analytics dashboard
- Priority email & chat support
Enterprise
Custombased on your volume
- Unlimited locations
- Custom monthly minutes
- All integrations + custom
- API access
- SSO / SAML & custom BAA review
- Dedicated CSM, 24/7 support
Questions practices ask us
Short answers below; the full answers, with the fine print, live on the security and product pages.
See Veda handle your exact call flows
Book a 30-minute demo. We'll model your real call volume, your PMS, and your rules, and show you the numbers you'd recover.